Experiencing financial difficulty?
Investec Bank (Australia) Limited has committed to the principles of the financial hardship plan issued by the Federal Government. These principles apply to certain consumer credit code contracts distributed by Investec Experien Pty Ltd (Investec Experien). If your personal circumstances have changed to the extent that you are unable to meet your payments then you may apply for relief on financial hardship grounds.
Financial Hardship circumstances may include:
Investec Experien will make an assessment of your personal circumstances to assist in identifying alternative arrangements. Any change in arrangement will be agreed and formally documented.
What to do: Contact Investec Experien as a priority
By telephone: Customer Services 1300 131 141
By Fax: 1300 131 400
By email: customer.service@investec.com.au
In writing:
Investec Experien (Pty) Ltd
Level 31 The Chifley Tower
2 Chifley Square
Sydney NSW 2000
Download and complete the Hardship Application
Annexure 1 - Income Expenses
Annexure 2 - Assets and Liabilities
Annexure 3 - Credit Check Authority