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The The Insurance Council of Australia declared an Insurance Catastrophe for South-East Queensland on Saturday 26th Feb 22,

Yesterday extended that declaration to include those areas of New South Wales impacted by the related weather event at this time.

Under the ICA’s Catastrophe declaration:

1. Claims from affected policyholders are given priority by insurers
2. Claims are triaged to direct urgent assistance to the worst-affected property owners
3. An industry taskforce has been established to identify and address issues arising from this extreme weather event
4. ICA representatives will be mobilised to work with local agencies and services and affected policyholders as soon as emergency services say it is safe to do so
5. Insurers will mobilise disaster response specialists to assist affected customers with claims and assessments as soon as emergency services say it is safe to do so

The ICA offers the following information :

Our thoughts and best wishes go out to those who have been impacted by the devastating floods in the past week.

Our National Team are available to help any of our clients who need to lodge a claim with the range of insurers that we work with.

Please don’t hesitate to contact us as soon as you need assistance.