As new immigrants, and despite my husband being in finance, we still found it daunting to navigate our way around a new system. At the time Lloyd Levin provided us with a solution that not only offered us a sense of security, but one that was within our means. Eight years on, we are grateful to have a broker like Lloyd, who continues to add great value to the relationship. After suffering a recent health setback, Lloyd not only contacted me to initiate the claim process, but held my hand throughout, completing the forms with me, following up with me after scheduled medical appointments and minimalizing my involvement by taking care of the paperwork.  My husband and I were both surprised and thrilled with the outcome he achieved on our behalf, and recognize that if it weren’t for Lloyd, we would never have even lodged the claim. Lloyd’s superior ability to add value is consistently reflected in his understanding of our changing financial circumstances, his pro-active management of our policies, and the personalisation that characterises the service that he brings to each of our interactions.  With his thorough product knowledge, and knack for making the complicated simple, we see Lloyd as a trusted partner in our family’s financial future.