Julia
I was a new graduate dentist and referred to Experien consultant Lloyd Levin, to take out income protection. He was friendly and pleasant, which put me at ease immediately because I needed someone understanding to help me comprehend what they did not teach us at dental school. In addition, he saw me after hours to accommodate for my busy lifestyle.
I sustained an injury soon after and was off work for two weeks. The process of claiming took a long time, but I had much help and guidance from Lloyd and his colleagues.
When it seemed that there was some minor detail that I had overlooked, which would have otherwise affected my claim, Lloyd’s support and diplomacy towards my claim, and his professional relationship with the insurance company was what made the difference, and I was able to receive losses for time off.
I am at ease knowing that everyday I’m covered under multiple Experien insurance policies, and I would recommend Lloyd as a consultant to anyone that wanted to take out income protection. This is because he gave me his time, and treated me as a person and not a number.