$4.9 billion of disability income claims paid for policies through financial advisers over 5 years

KPMG has issued a press release on 22nd June related to a newly released industry-wide analysis carried out in conjunction with the Financial Services Council (FSC).

The joint study revealed a large rise in life insurance claims costs and highlights the high value provided by this category of insurance.

They reported that Australian life insurance companies are paying out record amounts in disability claims – including more than doubling of claim benefits paid for mental health conditions.

The disability income claims analysis covers the  5 year period from 2014 to 2018 based on of 71,000 new and closed claims for insurance policies purchased through financial advisers, from 10 insurers.

The new analysis shows that over the latest period the life industry paid out benefits of $4.9 billion of disability income claims for policies through financial advisersdouble the average annual payment level of the preceding five-year period.

The data analysis shows that the most common cause for people who made a disability income claim was :

  1. accidents (38 percent),
  2. musculoskeletal (18 percent),
  3. mental disorders (11 percent), and
  4. cancer (10 percent).

Much of the increased pay-out levels is however, due to people remaining on claim for longer, rather than a significant increase in numbers of new claims.

Total claims benefits for mental health conditions have more than doubled in the past five years. More people are now focusing on their mental well-being, which the study sees in people taking longer to return to work after a mental health event. Mental health claims tend to take longer to be reported and assessed than other cause of claims, but the pay-out rate by insurers is high and reflects the insurers support for these individuals in a return to health and work.

Disability income insurance provides replacement income to policyholders when they are unable to work due to illness or injury.

The 2020 analysis assesses 40,000 new claims and 31,000 closed claims (for example, where a person returns to work) from 10 Australian life insurance companies from 2014 to 2018.

  1. Life insurers paid out $4.9 billion of retail disability income claim benefits, double the average annual payment of the preceding five-year period (2009 – 2013).
  2. The average length of time for person being on claim has increased by 36 percent in 2018 compared to 2013

The analysis confirms that disability claims benefits paid out* by insurers have increased significantly:

  1. Accident claims paid in 2018 were 23 percent higher than the equivalent in 2013.
  2. Musculoskeletal claims paid in 2018 were 7 percent higher than in 2013.
  3. Claims paid due to mental health in 2018 were 53 percent higher than in 2013 with a 125 percent increase in the incidence of claims amongst men due to mental health.
  4. Claims paid due to cancer in 2018 were 31 percent higher than in 2013.

The analysis finds that occupation, smoking status and age are key factors in people making claims:

  1. A 45 year old male blue collar worker is approximately 4.5 times more likely to make a claim than his white collar counterpart.
  2. A 45 year old male smoker is 31 percent more likely to make a claim than his non-smoking counterpart
  3. A 60 year old male non-smoker is 27 percent more likely to make a claim than a 45 year old.

Probability of returning to work:

  1. For most causes of claim, the average claimant is back at work within 12 months, whereas claims due to cancer (14 months) and mental health disorders (18 months) see claimants taking more than a year to get back to health and return to the workplace.
  2. On average only 5 percent of people who have been on a claim for 5 years or more are expected to return to work with the following year.

* Benefits paid out have been standardised for changes in the size and demographics of the underlying insurance policies.

The press release can be found here.

Please note that information in our news feeds are  general information and you should not act on it, or rely on it, without obtaining personal advice.  To find out the insurance options that may be best suited to you, contact us here. Always read the product disclosure statement issued by an insurer before considering to take out insurance.