As a bonus feature, in addition to the legal support and other cover provided by your policy, Barry.Nilsson. Lawyers is available to provide you with two free hours of legal assistance per policy period, limited to one hour per matter, on any ad hoc matters which should arise and which fall within its area of expertise.

This service is current as at Jan 2020 and is not guaranteed for the future and may be withdrawn at any time or not offered if unique circumstances prevent it from being reasonably provided.

Contact our general insurance team for more information: 1300 850 137

Please click here for our Financial Services Guide, which includes important regulatory disclosures regarding our license, remuneration and complaints handling.

General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include our FSG and Product Disclosure Statements (PDS) for some products.
 
Clients not satisfied with our services should contact our Complaints Officer. We expect that our procedures will provide a fair and prompt resolution to your complaint. If, however, you’re not satisfied with our final decision or if we haven’t been able to resolve the complaint to your satisfaction within 30 days, you may be able to take the complaint to the Australian Financial Complaints Authority (AFCA).  AFCA provides fair and independent financial services complaint resolution that is free for consumers. AFCA has authority to review certain complaints. Contact them to confirm if they can assist you.  You can contact the AFCA by 1800 931 678 (free call),  info@afca.org.au or at www.afca.org.au.