Risk management is important for dental practitioners and dental practices to understand and apply in order to avoid liability exposure while providing quality services. Many risks are preventable, and identifying the potential areas of risk protects the dental practitioner, the dental practice and the patient. These risk management documents provide a broad overview of elements of clinical risk and clinical risk management relevant to dental practitioners and dental practices.
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- Clinical Risk Management
- Teeth Whitening
- Advertising – What to Avoid
- Guideline on Reimbursements
- Complaints Handling
- Patient Refunds
- Treatment Consent
- Financial Consent
- Mandatory Notifications
- Disclosure of Personal Information
- AHPRA Self Notification
- Transfer of Records Fact Sheet
- Patient Communication
- Who is Liable – the Surgery or the Contractor?
- Managing Stress in Dental Complaints or Litigation
- Compassionate treatment of dental patients with mental illness
- Risk Management – Infection Control
- Refresher Guide to Record Keeping
- Sample Forms and Templates
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Videos
Click here to view our risk management videos.
Resources and information on infection control
In NSW, the Dental Council has stated that it continues to receive an increasing number of complaints about dentists, hygienists and prosthetists regarding deficiencies in infection control protocols within dental surgeries. These deficiencies relate to the cleaning, sterilisation and storage of instruments. More information can be found here on their website. They also state that all dental practitioners should acquaint themselves with the Dental Board of Australia’s Guidelines on Infection Control and that a number of resources have been made available on the Council’s web site relating to infection control and practitioner obligations in relation to this matter.
Dental Risk Management Presentation
NSW Seminar – Wednesday 7 February 2017
Please click here for our Financial Services Guide, which includes important regulatory disclosures regarding our license, remuneration and complaints handling.
